A STAFF turnover of around 20 per cent at a Vale care firm has resulted in a recruitment drive in a bid to improve the service.
Plan Care boss Julian Hutchings has made an appeal for prospective care workers to come forward and help bring the company up to scratch.
“We need around another 25 members of staff,” he said.
“I will ensure that anyone who joins our company will now receive all the training and support they need, as I know that has been of great concern among many carers.
“Anyone who joins us will be given the opportunity to study for any additional care qualifications.
“Everyone will now be given five days initial training, and will shadow an experienced care worker – for those with limited experience this will be for around two days.
“If members of staff previously felt as though they did not receive adequate training, then that means they were not given enough.
“It is vital that our staff not only receive enough training, but also that they feel they have had enough training.
“They must feel supported and prepared for the job they must carry out.
“Up until a few weeks ago, our staff turnover was fine, but as of recently it has shot up to around 20 per cent.
“This is partly to do with the negative media coverage, but also because as many of our service users are being transferred to other firms, care workers are leaving with them to join our competitors so that they can stay with their patients.
“Our staff are not necessarily leaving because they do not trust us or because they want to leave us.
“They just go where the work is.
“What I would like to say to care workers out there is that any faults which they may have experienced before, they will not experience again.
“Things have changed within our company.
“Also, anyone who has left us – come back, we’re not the firm we were.
“If you have an issue with the care we are providing, why not come in and help improve it?
“We have made mistakes, and we have done things badly, but we are fixing these things as quickly as we can.”
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